Privacy Policy

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Classy Chassis Car Wash & Detail Center (“Classy Chassis,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, submit a form, purchase a product or service, join a wash membership, request an appointment, enter a promotion, or communicate with us by email, telephone, SMS, or other means.

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By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

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Information You Provide

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This may include:

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• Your name

• Email address

• Telephone or mobile number

• Mailing or billing address

• Vehicle information

• Appointment and service requests

• Car wash or detailing preferences

• Unlimited wash membership information

• Transaction and payment-related information

• Promotion, coupon, contest, or form submissions

• Communications, questions, reviews, or feedback you send to us

• SMS and email communication preferences

Payment information may be processed by third-party payment processors. We may not directly store your complete payment-card information.

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Information Collected Automatically

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When you visit our website, certain information may be collected automatically, including:

• Internet Protocol address

• Browser type

• Device type

• Operating system

• Referring website

• Pages viewed

• Links clicked

• Date and time of visits

• Cookie and similar technology information

Our website may use cookies, analytics tools, advertising tools, and technologies provided by Wix or other service providers.

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2. How We Use Your Information

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We may use information to:

• Provide car wash, auto detailing, ceramic coating, membership, and related services

• Respond to questions and customer-service requests

• Schedule and manage appointments

• Process transactions and administer wash memberships

• Deliver requested coupons, promotions, or offers

• Send appointment reminders, service updates, membership notices, and customer-care messages

• Send promotional emails or text messages when legally permitted and when the appropriate consent has been provided

• Improve our website, services, advertisements, and customer experience

• Prevent fraud, misuse, security incidents, or unlawful activity

• Maintain business and transaction records

• Comply with legal, regulatory, tax, accounting, or law-enforcement requirements

• Enforce our policies, agreements, and Terms of Service

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3. Text Messaging and Mobile Information

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When you expressly opt in to receive text messages from Classy Chassis, we may send messages relating to coupons, promotions, car wash offers, detailing services, appointment reminders, service updates, membership information, customer support, and other Classy Chassis communications.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to a Classy Chassis text message. You may receive one final message confirming that your opt-out request has been processed.

For assistance, reply HELP or contact Classy Chassis at 228-385-2799.

Consent to receive marketing text messages is not a condition of purchasing any product or service.

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with subcontractors or service providers solely when necessary to support services such as website operation, customer service, message delivery, or technical support. All other categories described in this Privacy Policy exclude text-messaging originator opt-in data and consent. Text-messaging opt-in data and consent will not be sold, rented, or shared with third parties for their marketing or promotional purposes.

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4. How We May Disclose Information​

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We may disclose information to:

• Website hosting, software, payment, analytics, communications, marketing, and technology service providers

• Vendors assisting with appointment scheduling, customer support, memberships, transactions, or message delivery

• Professional advisers, including accountants, attorneys, insurers, and consultants

• Government agencies, regulators, courts, or law-enforcement authorities when required by law

• A successor organization in connection with a merger, acquisition, financing, reorganization, or sale of all or part of the business

Service providers may use information only as necessary to perform services for us and subject to their contractual and legal obligations.

We do not sell or rent text-message opt-in information or consent to third parties for their marketing or promotional purposes.

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5. Cookies and Website Technologies

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Our website may use cookies and similar technologies to operate website features, remember preferences, understand website traffic, measure advertising performance, and improve our services.

You may be able to control cookies through your browser settings. Disabling cookies may affect the operation of certain website features.

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6. Email Communications

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You may unsubscribe from promotional emails by using the unsubscribe link included in the email. We may still send nonpromotional communications relating to transactions, appointments, memberships, account activity, safety matters, or customer-service requests.

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7. Data Retention

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We retain personal information for as long as reasonably necessary to provide services, maintain business records, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with legal obligations.

8. Data Security

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We use reasonable administrative, technical, and physical safeguards intended to protect personal information. However, no website, internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.

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9. Your Choices and Rights

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Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.

You may also:

• Reply STOP to opt out of text messages

• Use the unsubscribe link to opt out of promotional emails

• Adjust cookie settings through your browser

• Contact us about your communication preferences or personal information

We may need to verify your identity before processing certain requests.

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10. Children’s Privacy

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Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13. If we learn that information was collected from a child under 13, we will take reasonable steps to delete it.

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11. Third-Party Websites

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Our website may include links to third-party websites, payment platforms, social-media services, or other services that we do not control. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

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12. Changes to This Privacy Policy

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We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date. Continued use of our website or services after an update constitutes acknowledgment of the revised policy.

13. Terms of Use
 

SMS/Text Messaging

Classy Chassis Car Wash may send you SMS/text messages if you provide your phone number through our website, by phone, or by texting our business number. By providing your phone number, you consent to receive text messages related to your inquiry, including appointment confirmations, reminders, service updates, membership information, customer support, coupons, promotions, and follow-ups.

Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

To opt out, reply STOP to any text message. To get help, reply HELP or contact 228-385-2799. Opting out of text messages does not affect other communications from Classy Chassis Car Wash.

14. Contact Us

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For questions about this Privacy Policy, your information, or your communication preferences, contact:

Classy Chassis Car Wash & Detail Center
1903 Pass Road, Suite A
Biloxi, Mississippi 39531
Phone: 228-385-2799